WHERE DO I BUY TICKETS?
Tickets for events can be purchased by visiting the Weidenhammer Box Office at the Santander Arena, online at www.ticketmaster.com, or charge-by-phone: 800-745-3000.
Please call 800-745-3000 and dial "0" for operator assistance to purchase ADA tickets over the phone for events.
We accept cash, American Express, Visa, MasterCard, and The Discover Card.
WHERE IS WILL CALL?
There is a will call window at both the arena and theater box offices. Will Call allows patrons to pick their tickets up the night of the event at the box office. Will Call is usually used when purchasing tickets over the internet or if you need to leave tickets for family, friends or associates.
WHEN DO DOORS OPEN?
Doors will open one hour prior to the event time. Please be aware that event dates and times are subject to change at any time, so check back to our site often for updates on any special rules or regulations that may have been put in place for specific events. Please check the individual event information on the event calendar for updates. Click Here for the calendar of events.
CAN I BRING A CAMERA?
Professional cameras (professional = having a removable lens) and audio/video recording are strictly prohibited in the Santander Arena, Santander Performing Arts Center, and The Theater at Santander Arena for all events. This includes GoPros and Mirrorless DSLR's. Exceptions to this include properly credentialed press by the artists, media and those approved to photograph directly from the artist/artist management. Our house photographer will be present at nearly every event and we will provide a gallery of images on Facebook and our website for your enjoyment after the shows.
CAN I BRING FOOD WITH ME?
Outside food and beverage is prohibited at the Santander Arena, Santander Performing Arts Center, and The Theater at Santander Arena. Please do not bring any bottles of water/juice/soda or any alcoholic beverage of any kind. All patrons found bringing outside food and beverage into the arena will be asked to return it to their vehicle or dispose of it in the trash.
WHERE CAN I SMOKE?
Smoking is strictly prohibited in the Santander Arena, Santander Performing Arts Center, and The Theater at Santander Arena. There is a designated smoking section located outside of each building. Access to this area is through the exit doors located behind section 111 on the concourse level. Smoking is also restricted in the Santander Performing Arts Center. Patrons are permitted to exit the theater and smoke outside by the 6th street entrance and then regain entry to the theater with a valid event ticket.
**Reminder: Smoking in the facilities is strictly prohibited. Patrons found violating this policy are subject to ejection from the building and will not be allowed re-entry to the event.
WHEN ARE YOU OPEN?
The box office hours are typically Monday – Friday, 10 a.m.-5 p.m. and Saturday 10 a.m.-2 p.m. Box office hours are subject to change. The most up to date box office hours are located at the bottom of every web page.
WHAT CAN'T I BRING?
The following items are prohibited at our facilities (Rules Subject to Change per Artist Request):
Guns, knives or weapons of any kind
Outside food and beverage
Clothing or Accessories with Spikes or Sharp Objects
Bags larger than 14" x 16"
Backpacks of any kind
Recording devices (audio or video)
Professional Cameras/GoPros/Mirrorless DSLRs
*All patrons are subject to search
what IF I LOST SOMETHING?
The Santander Arena and The Theater at Santander Arena has a lost and found located in the security office. If you have lost or misplaced a possession and you believe it happened at one of these facilities, please call 610-898-7469 during normal business hours and ask to speak to someone in lost and found.
If you believe you have lost a possession at the Santander Performing Arts Center, please call 610-898-7469 to see if it is in the lost and found. Please note that the Santander Arena, Santander Performing Arts Center, and The Theater at Santander Arena are not responsible for lost possessions.